SharePoint is a registered trademark of Microsoft Inc. HyperTeam is not affiliated with Microsoft Inc, but provides professional SharePoint consulting services and SharePoint Add-ins. Microsoft Inc is not responsible for the content or information on this webiste.

Complaint Handling Solution

March 18, 2020

We believe the customer is #1!

 

So beside our SharePoint Solution we chose to focus on one of the most important aspects of quality management: complaint management.

 

We create a SharePoint Solution that helps our customers deliver the best possible service to theirs!

This led us to our Complaint Handling Solution, a customizable SharePoint application that documents, tracks, and handles customer complaints with ease.

 

 

Why should you choose

HyperTeam's Complaint handling solution? 

 

  • All complaints are quickly and easily documented/audited

  • All communication with clients is recorded

  • Allows for quick and easy follow up with customers

  • Workflow support (opinions, approval of documents, etc.)

  • Timeliness reporting (overdue, duration of complaints, etc.)

  • Delegation of tasks

 

Are you interested in

Complaint handling solution?

 

 

Please reload

Follow us

on social media

  • Facebook Social Icon
  • LinkedIn Social Icon