August 15, 2018
The short answer is:
"CRM creates a simple user interface for a collection of data that helps businesses recognize and communicate with customers in a scalable way."
as Jason Kulpa said.
CRM helps businesses build a relationship with their customers that, in turn, create...
October 14, 2016
Kumar R Parakala, IDG CONTRIBUTOR NETWORK
Set the right foundation for digital transformation without getting carried away by hype or sales pitches.
I spoke to more than 30 CEOs over the last 12 months about a range of topics including digital transformation.
These CEOs represent midsize to large companies in f...
By Sharon Florentine, CIO Senior Writer
In today's digital workforce, it's not enough simply to manage. Workers are looking for authentic leadership.
A funeral seems like the last place to find professional leadership lessons, but at the service celebrating her mother's life, LaVerne Council...